About Lanthio
At Lanthio Consulting, we help fast-growing companies scale customer operations through smart tools, tailored workflows, and strategic consulting. Whether it's customer support, success, outsourcing, or AI-powered CX—our mission is to turn operational complexity into clarity, efficiency, and growth.
Lanthio was founded by Dilanth and Raluca, two professionals with complementary strengths and a shared vision. The name Lanthio is a blend of their names—a symbol of synergy, balance, and the power of building together.
Dilanth, a technology-driven engineer with a passion for innovation and outside-the-box thinking, brings energy and relentless curiosity to every project. Raluca, a pragmatic biotechnologist turned digital strategist, combines analytical skills with a deep understanding of online ecosystems and customer behavior. Together, they’ve built Lanthio from the ground up—starting with hands-on consulting via freelance platforms and quickly evolving into a structured agency that has already helped dozens of SaaS and tech companies improve their CX foundations.
What began as a small remote team is now a trusted partner for global clients who want to scale faster without losing customer focus. We don't just implement systems—we embed ourselves in your journey, aligning every decision with your business goals.