People First
People First
Power your global customer operations with AI automation, intelligent support agents, and scalable CX strategies tailored for high-growth startups.
Power your global customer operations with AI automation, intelligent support agents, and scalable CX strategies tailored for high-growth startups.





About us
About us
About us
About Lanthio
At Lanthio Consulting, we help fast-growing companies scale customer operations through smart tools, tailored workflows, and strategic consulting. Whether it's customer support, success, outsourcing, or AI-powered CX—our mission is to turn operational complexity into clarity, efficiency, and growth.
Services
Services
Services
Solutions Built for Scale
By “solutions,” we mean not a fixed set of services. Instead, we offer tailored responses to your long-term needs.



Customer Service Infrastructure Design
Customer Service Infrastructure Design
Optimize your customer service with our end-to-end consultancy. We implement and configure top-tier tools like Customerly, Zendesk or, Intercom, design efficient support workflows, and train your team with industry best practices. Our experts help you track performance through custom dashboards and actionable reports tailored to your business goals. Boost customer satisfaction and scale support operations with confidence.
Optimize your customer service with our end-to-end consultancy. We implement and configure top-tier tools like Customerly, Zendesk or, Intercom, design efficient support workflows, and train your team with industry best practices. Our experts help you track performance through custom dashboards and actionable reports tailored to your business goals. Boost customer satisfaction and scale support operations with confidence.
Customer Journey & Revenue Enablement
Customer Journey & Revenue Enablement
Drive SaaS growth through structured Customer Success Management. We design onboarding journeys, define key metrics like churn rate, NPS, and retention, and implement data-driven strategies to reduce customer loss. Our solutions help SaaS and B2B companies drive upsell opportunities and build long-term client relationships through seamless customer experiences.
Drive SaaS growth through structured Customer Success Management. We design onboarding journeys, define key metrics like churn rate, NPS, and retention, and implement data-driven strategies to reduce customer loss. Our solutions help SaaS and B2B companies drive upsell opportunities and build long-term client relationships through seamless customer experiences.






Customer Support Outsourcing Solutions
Customer Support Outsourcing Solutions
Get a fully trained, ready-to-go customer support team without the overhead. We immerse ourselves in your business to offer tailored, responsive assistance to your users. From onboarding to daily operations, our outsourcing solution ensures consistent service quality, higher satisfaction rates, and more time for you to focus on core business functions.
Get a fully trained, ready-to-go customer support team without the overhead. We immerse ourselves in your business to offer tailored, responsive assistance to your users. From onboarding to daily operations, our outsourcing solution ensures consistent service quality, higher satisfaction rates, and more time for you to focus on core business functions.
AI-Driven CX Strategy
AI-Driven CX Strategy
Accelerate your support strategy with AI in Customer Experience. We help SaaS and digital companies implement AI-driven support tools, train conversational agents, and build knowledge hubs that fuel automation. Benefit from scalable, always-on assistance while maintaining consistency, context awareness, and a smooth customer journey across all channels.
Accelerate your support strategy with AI in Customer Experience. We help SaaS and digital companies implement AI-driven support tools, train conversational agents, and build knowledge hubs that fuel automation. Benefit from scalable, always-on assistance while maintaining consistency, context awareness, and a smooth customer journey across all channels.



Key Takeaways
Key Takeaways
Key Takeaways
Expertise Across Leading Platforms for Customer Experience & Automation
We work with the top platforms in customer support, success, and CX automation—like Zendesk, Intercom, Gorgias, Customerly, HubSpot, and more. From setting up your helpdesk to scaling AI-powered workflows, we combine technical know-how with CX strategy to streamline operations and elevate every customer interaction.
FAQ
FAQ
FAQ
Wondering About Something?
Let’s Clear Things Up!
Our multilingual team can connect with your clients on a more human level by providing support in their native language.
Is the first consultation call free?
Yes, your first discovery call with us is completely free. We’ll use it to understand your goals, current challenges, and customer operations—so we can recommend the right solution for your needs.
What happens after the discovery call?
After the discovery call, we’ll send you a custom proposal that includes a detailed quote and a tailored action plan. This outlines the scope, timeline, tools, and next steps for your journey with Lanthio.
Do you work with early-stage startups or only established companies?
We support both startups and established B2B or SaaS companies. Whether you need to build your customer support from scratch or scale an existing team, we adapt to your stage and structure.
Do you offer AI-powered solutions for customer support?
Absolutely. We help you implement AI-powered tools, train LLM-based agents, and build knowledge bases to automate support and scale customer experience without losing the human touch.
What kind of results can we expect from working with Lanthio?
Our clients typically see faster response times, improved customer satisfaction scores, better retention, and clearer visibility into performance metrics. We focus on outcomes that support growth and efficiency.
How does your customer support outsourcing work?
We provide a fully trained support team that integrates seamlessly with your business. Our fast learners quickly get up to speed on your product, tools, and tone of voice. You stay in control while we handle daily support operations—delivering fast, accurate, and branded responses to your customers.
Is the first consultation call free?
Yes, your first discovery call with us is completely free. We’ll use it to understand your goals, current challenges, and customer operations—so we can recommend the right solution for your needs.
What happens after the discovery call?
After the discovery call, we’ll send you a custom proposal that includes a detailed quote and a tailored action plan. This outlines the scope, timeline, tools, and next steps for your journey with Lanthio.
Do you work with early-stage startups or only established companies?
We support both startups and established B2B or SaaS companies. Whether you need to build your customer support from scratch or scale an existing team, we adapt to your stage and structure.
Do you offer AI-powered solutions for customer support?
Absolutely. We help you implement AI-powered tools, train LLM-based agents, and build knowledge bases to automate support and scale customer experience without losing the human touch.
What kind of results can we expect from working with Lanthio?
Our clients typically see faster response times, improved customer satisfaction scores, better retention, and clearer visibility into performance metrics. We focus on outcomes that support growth and efficiency.
How does your customer support outsourcing work?
We provide a fully trained support team that integrates seamlessly with your business. Our fast learners quickly get up to speed on your product, tools, and tone of voice. You stay in control while we handle daily support operations—delivering fast, accurate, and branded responses to your customers.
Is the first consultation call free?
Yes, your first discovery call with us is completely free. We’ll use it to understand your goals, current challenges, and customer operations—so we can recommend the right solution for your needs.
What happens after the discovery call?
After the discovery call, we’ll send you a custom proposal that includes a detailed quote and a tailored action plan. This outlines the scope, timeline, tools, and next steps for your journey with Lanthio.
Do you work with early-stage startups or only established companies?
We support both startups and established B2B or SaaS companies. Whether you need to build your customer support from scratch or scale an existing team, we adapt to your stage and structure.
Do you offer AI-powered solutions for customer support?
Absolutely. We help you implement AI-powered tools, train LLM-based agents, and build knowledge bases to automate support and scale customer experience without losing the human touch.
What kind of results can we expect from working with Lanthio?
Our clients typically see faster response times, improved customer satisfaction scores, better retention, and clearer visibility into performance metrics. We focus on outcomes that support growth and efficiency.
How does your customer support outsourcing work?
We provide a fully trained support team that integrates seamlessly with your business. Our fast learners quickly get up to speed on your product, tools, and tone of voice. You stay in control while we handle daily support operations—delivering fast, accurate, and branded responses to your customers.

Start Elevating Your Customer Experience and Scaling Smarter Today.
Discover how expert support systems, AI automation, and success-driven strategies can transform your customer operations

Start Elevating Your Customer Experience and Scaling Smarter Today.
Discover how expert support systems, AI automation, and success-driven strategies can transform your customer operations

Start Elevating Your Customer Experience and Scaling Smarter Today.
Discover how expert support systems, AI automation, and success-driven strategies can transform your customer operations